Privacy Policy

🛡️ Our Privacy Commitment

We understand that your personal information, especially astrological data, is sensitive and private. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our astrological services at sankolp.com.

We are committed to transparency in our data practices and ensuring you have control over your personal information.

📊 Information We Collect

To provide accurate astrological services, we collect the following types of information:

• Personal Information: Name, email address, phone number for account creation and communication
• Astrological Data: Date of birth, time of birth, and place of birth for accurate chart calculations
• Location Data: Geographic coordinates for precise astrological calculations
• Payment Information: Billing details processed securely through Razorpay payment gateway
• Usage Data: How you interact with our website, pages visited, and features used
• Device Information: Browser type, device type, and IP address for security and optimization
• Communication Data: Messages, feedback, and support requests you send to us

⚙️ How We Use Your Information

Your information is used exclusively for the following purposes:

• Astrological Services: Generate accurate birth charts, planetary positions, and personalized reports
• Account Management: Create and maintain your user account and service history
• Payment Processing: Process payments securely and manage your credit purchases
• Communication: Send service updates, payment confirmations, and respond to inquiries
• Service Improvement: Analyze usage patterns to enhance our services and user experience
• Customer Support: Provide technical support and resolve service issues

🍪 Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic website functionality and security
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how you use our website
• Session Management: Maintain your login status and shopping cart

You can control cookie settings through your browser preferences.

📱 Third-Party Services

Our website integrates with trusted third-party services:

• Razorpay: Secure payment processing (subject to Razorpay's privacy policy)
• Third-party astrology services : Astrological calculations and chart generation
• LocationApi: Location services for accurate birth place coordinates
• Google Fonts: Typography and font rendering

Each service has its own privacy policy governing their data practices.

🔒 Data Retention

We only collect your phone/whatsapp number to help you log in and connect with our services. We do not collect passwords, OTPs, or any sensitive financial information.

Your phone number is stored securely and used only for:

• Identifying your account and saving your preferences
• Providing you with your astrological reports
• Sending important service updates (if you choose to receive them)

🔄 Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Updating the "Last Modified" date at the bottom of this policy